The Mattoon Area YMCA and Neal Center YMCA are temporarily closed in accordance with the guidelines from elected officials, public health authorities, and local school districts as the Coronavirus (COVID-19) circumstances unfold locally, nationally and internationally. We will continue to monitor the situation and plan to reopen in phases beginning in June 2020. Please be advised that this is an evolving situation and plans may change. Please check back frequently for the most current information.
Our members have the following options during this crisis:
- STAY WITH US & MAKE AN IMPACT – Your loyalty during this crisis will allow us provide the same benefits, programs, and classes you’re used to enjoying at your Y when we reopen. It also allows us to continue to pay our employees throughout the closure.
- PRESS THE PAUSE BUTTON – If you are not able to stay with us as an active member at this time, you can put your membership on hold at no cost. After the 30 day hold, your membership will resume at it’s regular cost.
- STAY VIRTUALLY CONNECTED – Enjoy workouts with our instructors, and wellness tips for your mind, body and soul on our Facebook page and our Wellness Group.
- WORKOUT WITH Y360 – Enjoy dozens of workout videos for free through Y360.
If you have questions about your membership, please contact Hannah Robinson, Membership Director, at email@example.com.
SUPPORT OUR COMMUNITY
Make a charitable contribution to Membership for All through our annual Member Campaign. The Coronavirus has created enormous uncertainty in every sector, but most of all for those with fewer resources. You can play a vital role in helping us meet needs and help Coles and Cumberland County residents to heal and recover when this crisis is over. Click HERE to make a donation.
We deeply appreciate your understanding and patience as we navigate the challenging circumstances related to the Coronavirus. We want you to know that the Y is here for you and our community as we have been for the last 175 years.
Keeping your membership active will allow the Y to remain focused on our efforts to help keep the community strong during this pandemic. We are working diligently on plans and partnerships to provide needed programs and services including summer childcare and online health and fitness offerings.
HIRING & JOB APPLICATIONS
- Although we are still accepting applications for current job openings, all interviews will be postponed or conducted via a digital platform until further notice.
FREQUENTLY ASKED QUESTIONS
Will I be refunded for my membership since the Y closed?
Currently, we are not automatically refunding memberships. Your membership dues not only allow us to maintain our facility and pay our employees during the closure, but they help ensure that we can continue to provide the same programs, resources, and events that you’re used to when we reopen. The membership drafts will be pulled as scheduled unless a member asks the YMCA to put their membership on hold or terminate. The YMCA is working to provide additional resources online and continues to develop programming to help serve our community.
Will I be charged for May?
Yes. If you are not able to stay with us as an active member at this time, you can put your membership on hold for 30, 60 or 90 days at no cost. After the selected time period, your membership will automatically resume at the standard rate. If you choose to stay with us, we can convert your membership to a tax-deductible donation.
What is happening with program registrations? Do we get refunded?
Paid programming such as youth sports, swim lessons, Thai Combat, etc. are being cancelled or postponed based on their start date. The program director will be reaching out to registered participants to discuss registration options. We are currently not issuing cash refunds.
For further information, please use the following links: